Customized URL FAQ

Frequently Asked Questions

  I am a Free User (not Signed Up)

What is the difference between shortened and custom links?

While the shortened links are auto generated with a combination of 8 random alphabets and numbers, Custom links are links created with the subscribers’ choice of words succeeding MyLnk.is/

For e.g. MyLnk.is/WelcomeSunshine


  How do I use MyLnk to personalize/ shorten a link?

  • Select the link to modify
  • Paste (or Enter) the link you want to Customize/ Shorten in MyLnk’s Home Page in space provided.
  • Select whether you want to ‘Customize’ or ‘Shorten’ the link.
  • In case of Customization, type in the new link (your custom link) in the space provided without any space or special characters other than ‘-’ and ‘_’.
  • Next click on Get MyLnk.
  • Copy, Email or Share the link.

  Can I track the number of clicks?

Yes, MyLnk provides this facility.

If you are a Free user and have not signed up yet, you can view the number of clicks. We use cookies to track the links that you create and therefore you will have to open MyLnk from the same device as the one you used to create your personalized link or provide your email ID at the time of creating the link. If the cookies are cleared then the number of clicks will not be visible.

Alternatively you can Sign Up with our Premium plan to get a detailed tracking report for new MyLnks created thereafter.


  What type of links can I shorten/ customize?

Any existing link on the web – links to videos, recipes, social media pages, CVs, product promotion pages or any other web address (URL) that you want your audience to see. For example, a product promotion page can be customized with a link showcasing the use of the product in the link itself.


  How long is my custom link valid?

For Premium users, custom links are valid for 6 months after account expiry.

If you want a specific link – and that link is not available, you can either wait for the link to be available or create a link that is slightly different. Example, if mylnk.is/happybirthday is taken, try mylnk.is/happybday or by adding ‘_’ (underscore) or ‘-‘ (hyphen) between words. Other special characters like ‘:’, ‘.’ etc. are not acceptable.


  Are my personal details secure?

Yes. Your details are secure with us.


  Does the link change the content on my page?

No, the new custom link will not change the content or the main URL of the page, album, blog etc. in any way. The link only makes the address of your online content more inviting to click.


  Can I use punctuations in the url?

You can use, alphabets, numbers, hyphens (-) and underscores (_), however spaces and other special characters are not allowed


  Can I compare the progress of MyLnks simultaneously?

Currently this feature is available to Premium users.


  Can I auto shorten the link without personal text?

Yes, you can do so. Just paste the link in the space provided and click the ‘shorten’ button.


What happens to MyLnks after 30 days for free users (Not Signed up)?

While the short links do not expire.

MyLnks (Custom links) for Free users expire automatically after 30 days. The MyLnks that expire after the respective period cannot be recovered and the click data associated will be deleted from our servers and hence will not be available to the user.


How does MyLnk benefit me as a technology novice?

One of the key things that you are required to do in any marketing campaign is to ensure that you have enough clicks on your online Advertisements and messages.

The second most important requirement is to be able to measure the impact of the online campaign.

All aspects remaining constant, MyLnk helps by making the links that could sometimes be boring product and model names, attractive by helping incorporate the messages or benefits of the products, therefore making the link more conducive to attracting clicks.

The easy tracking and reporting feature of MyLnk helps in achieving the difficult task of calculating an ROI and hence course correction of the campaign as required (Trial version and Premium plan). This can otherwise be achieved through relatively difficult option of inserting codes in HTML pages etc. which requires some technical knowledge and at times is also implausible to implement.


How can I download the advanced statistics for my links?

Only a Premium user has access to advanced statistics that can be downloaded as an excel report or a pdf.


  Can deleted MyLnks be recovered?

No, once deleted links cannot be recovered. However if the same MyLnk is available (it has not be created by someone else) it can be created again by the same user. The Analytics details associated with the deleted link will however be lost and cannot be recovered.


  How can I use MyLnk to track the report on MyLnk?

When you register on MyLnk Premium you will have access to all statistics. Detailed statistics on link performance such as Country, Day, Time, Platform, Referrer, etc. are not available for unregistered users.


  How can I modify my link to be most effective?

You can customize your link to promote your personal page brand, event, thought, campaign and the like.

E.g. a brand that wants to promote a sale can use a link like mylnk.is/unbelievable-sale-upto-50percent-off.


  How can I upgrade my account?

Please refer to our Plans for details regarding prevailing rates and plans.


  Can I own the link for more than 30 days?

Yes, if you Sign Up as a Premium user, you can own custom links for a longer period. Visit our Plans page for more details.


  How long can I use a custom link?

For a free user, the custom link expires after 30 days. If you Sign Up as a Premium user, you can own custom links for a longer period. Visit our Plans page for more details.


How will MyLnk help in promoting my product/service?

Customized links to your webpages, websites, etc. will invite more clicks because they are certainly more inviting. These clicks are consolidated into stats based on different parameters such as region wise clicks, platform based clicks and so on. Using this data and features like ‘Compare’ (available to Premium user), any marketing campaign can be optimized and made more productive to ensure best return on investment.


Why is my MyLnk (Custom Links) expiring in 30 days for un-registered users?

The links created without signing in (registering) are designed to expire in 30 days. This helps to make the links available for reuse. The short term availability feature helps in creating MyLnks for occasional messages like Birthdays, Festive Greetings etc. (for e.g mylnk.is/HappyBirthdayDearDad as a customized link for a greeting card)

The second most important requirement is to be able to measure the impact of the online campaign.

All aspects remaining constant, MyLnk helps by making the links that could sometimes be boring product and model names, attractive by helping incorporate the messages or benefits of the products, therefore making the link more conducive to attracting clicks.

The easy tracking and reporting feature of MyLnk helps in achieving the difficult task of calculating an ROI and hence course correction of the campaign as required (Trial version and Premium plan). This can otherwise be achieved through relatively difficult option of inserting codes in HTML pages etc. which requires some technical knowledge and at times is also implausible to implement.


  I am on a 30 Day Free Trial

What is the difference between shortened and custom links?

While the shortened links are auto generated with a combination of 8 random alphabets and numbers, Custom links are links created with the subscribers’ choice of words succeeding MyLnk.is/

For e.g. MyLnk.is/WelcomeSunshine


  How do I use MyLnk to personalize/ shorten a link?

  • Log in with your username and password.
  • Select the link to modify.
  • Paste (or Enter) the link you want to Customize/ Shorten in Home Page of MyLnk dashboard under ‘Add URL’ in the space provided.
  • Select whether you want to ‘Customize’ or ‘Shorten’ the link.
  • In case of Customization, type in the new link (your custom link) in the space provided without any space or special characters other than ‘-’ and ‘_’.
  • Next click on Create MyLnk.
  • Copy, Email or Share the link.

  Can I track the number of clicks?

Yes, MyLnk provides this facility.

If you are on 30 day trial period, in addition to number of clicks you can get other demographic information such as Time & Day of clicks, Country, Technology (Browser, OS, Device), Page where the click happened. For a sample report click here


  What type of links can I shorten/ customize?

Any existing link on the web – links to videos, recipes, social media pages, CVs, product promotion pages or any other web address (URL) that you want your audience to see. For example, a product promotion page can be customized with a link showcasing the use of the product in the link itself.


  How long is my custom link valid?

For customers on 30 day trial period, custom links expire 60 days after trial period.

If you want a specific message to be your link – and that link is not available, you can either wait for the link to be available or create a link that is slightly different. Eg. if mylnk.is/happybirthday is taken, try mylnk.is/happybday or by adding ‘_’ (underscore) or ‘-‘ (hyphen) between words. Other special characters like ‘:’, ‘.’ etc. are not acceptable.


  Are my personal details secure?

Yes. Your details are secure with us.


  Does the link change the content on my page?

No, the new custom link will not change the content or the main URL of the page, album, blog etc. in any way. The link only makes the address of your online content more inviting to click.


  Can I use punctuations in the url?

You can use, alphabets, numbers, hyphens (-) and underscores (_), however spaces and other special characters are not allowed.


  Can I compare the progress of MyLnks simultaneously?

Yes, for trial version, you can compare the progress of 2 links at once.

If you become a Premium user you can compare the progress of 5 links at once.


  Can I auto shorten the link without personal text?

Yes, you can do so. Just paste the link in the space provided and select ‘Auto generate short link’.

How does MyLnk benefit me as a technology novice?

One of the key things that you are required to do in any marketing campaign is to ensure that you have enough clicks on your online Advertisements and messages.

The second most important requirement is to be able to measure the impact of the online campaign.

All aspects remaining constant, MyLnk helps by making the links that could sometimes be boring product and model names, attractive by helping incorporate the messages or benefits of the products, therefore making the link more conducive to attracting clicks.

The easy tracking and reporting feature of MyLnk helps in achieving the difficult task of calculating an ROI and hence course correction of the campaign as required (Trial version and Premium plan). This can otherwise be achieved through relatively difficult option of inserting codes in HTML pages etc. which requires some technical knowledge and at times is also implausible to implement.


Can I download the advanced statistics available in the 30 day trial plan?

Yes, the report can be downloaded as an excel report or a PDF.


  Can deleted MyLnks be recovered?

No, once deleted cannot be recovered. However if the same MyLnk is available (it has not be created by someone else) it can be created again by the same user. The Analytics details associated with the deleted link will however be lost and cannot be recovered.


  How can I use MyLnk to track the report on MyLnk?

When you register on MyLnk Premium you will have access to all statistics. Detailed statistics on link performance such as Country, Day, Time, Platform, Referrer, etc. are not available for unregistered users.


  How can I modify my link to be most effective?

You can customize your link to promote your personal page, brand, event, thought, campaign and the like.

E.g. a brand that wants to promote a sale can use a link like mylnk.is/unbelievable-sale-upto-50percent-off.


  How can I upgrade my account?

Please refer to our Plans for details regarding prevailing rates and plans.


  Can I own the link for more than 30 days?

Yes, if you become a Premium user, you can own custom links for a longer period. Visit our Plans page for more details.


  How long can I use a custom link?

For customers on 30 day trial period, custom links expire 60 days after trial period.

For Premium users, custom links are valid for 6 months after account expiry.


How will MyLnk help in promoting my product/service?

Customized links to your web pages, websites, etc. will invite more clicks because they are certainly more inviting. These clicks are consolidated into statistics based on different parameters such as region wise clicks, platform based clicks and so on. Using this data and features like ‘Compare’ (available to Premium user), any marketing campaign can be optimized and made more productive to ensure best return on investment.


What happens to MyLnks after 60 days in Trial Version?

The short links do not expire.

Custom Links under the Free Trial Period expire automatically 60 days after trial period if not renewed with Premium plan. The MyLnks that expire after the respective period cannot be recovered and the analytics data associated will be deleted from our servers and hence will not be available to the user.

However after expiry of your 30 day Trial plan you will not be able to view the analytics data of associated with your links unless you subscribe to the Premium plan within 60 days of account expiry.


  I am a Premium User (Individual/ Team)

What is the difference between shortened and custom links?

While the shortened links are auto generated with a combination of 8 random alphabets and numbers, Custom links are links created with the subscribers’ choice of words succeeding MyLnk.is/

For e.g. MyLnk.is/WelcomeSunshine


  How do I use MyLnk to personalize/ shorten a link?

  • Log in with your username and password.
  • Select the link to modify.
  • Paste (or Enter) the link you want to Customize/ Shorten in Home Page of MyLnk dashboard under ‘Add URL’ in the space provided.
  • Select whether you want to ‘Customize’ or ‘Shorten’ the link.
  • In case of Customization, type in the new link (your custom link) in the space provided without any space or special characters other than ‘-’ and ‘_’.
  • Next click on Create MyLnk.
  • Copy, Email or Share the link.

  Can I track the number of clicks?

Yes, If you are a Premium user in addition to number of clicks you can get other demographic information such as Time & Day of clicks, Country, Technology (Browser, OS, Device), Page where the click happened. For a sample report click here.


  What type of links can I shorten/ customize?

Any existing link on the web – links to videos, recipes, social media pages, CVs, product promotion pages or any other web address (URL) that you want your audience to see. For example, a product promotion page can be customized with a link showcasing the use of the product in the link itself.


  How long is my custom link valid?

For Premium users, Custom links are valid for 6 months after account expiry.

If you want a specific message to be your link – and that link is not available, you can either wait for the link to be available or create a link that is slightly different. Eg. if mylnk.is/happybirthday is taken, try mylnk.is/happybday or by adding ‘_’ (underscore) or ‘-‘ (hyphen) between words. Other special characters like ‘:’, ‘.’ etc. are not acceptable.


  Are my personal details secure?

Yes. Your details are secure with us.


  Does the link change the content on my page?

No, the new custom link will not change the content or the main URL of the page, album, blog etc. in any way. The link only makes the address of your online content more inviting to click.


  Can I use punctuations in the url?

You can use, alphabets, numbers, hyphens (-) and underscores (_), however spaces and other special characters are not allowed.


  Can I compare the progress of MyLnks simultaneously?

Yes, Premium users can compare the progress of 5 links at once.


  Can I auto shorten the link without personal text?

Yes, you can do so. Just paste the link in the space provided and select ‘ Auto generate short link’.

How does MyLnk benefit me as a technology novice?

One of the key things that you are required to do in any marketing campaign is to ensure that you have enough clicks on your online Advertisements and messages.

The second most important requirement is to be able to measure the impact of the online campaign.

All aspects remaining constant, MyLnk helps by making the links that could sometimes be boring product and model names, attractive by helping incorporate the messages or benefits of the products, therefore making the link more conducive to attracting clicks.

The easy tracking and reporting feature of MyLnk helps in achieving the difficult task of calculating an ROI and hence course correction of the campaign as required. This can otherwise be achieved through relatively difficult option of inserting codes in HTML pages etc. which requires some technical knowledge and at times is also implausible to implement.


Can I download the advanced statistics available in the Premium plan?

Yes, the report can be downloaded as an excel report or a PDF.


  Can deleted MyLnks be recovered?

No, once deleted cannot be recovered. However if the same MyLnk is available (it has not be created by someone else) it can be created again by the same user. The Analytics details associated with the deleted link will however be lost and cannot be recovered.


  How can I use MyLnk to track the report on MyLnk?

When you register on MyLnk Premium you will have access to all statistics. Detailed statistics on link performance such as Country, Day, Time, Platform, Referrer, etc. are not available for unregistered users.


  How can I modify my link to be most effective?

You can customize your link to promote your personal page, brand, event, thought, campaign and the like.

E.g. a brand that wants to promote a sale can use a link like mylnk.is/unbelievable-sale-upto-50percent-off.


  How can I upgrade my account?

Please refer to our Plans for details regarding prevailing rates and plans.


  Can I own the link for more than 30 days?

Yes, as a Premium user, you can own custom links for a longer period. Visit our Plans page for more details.


  How long can I use a custom link?

For Premium users, custom links are valid for 6 months after account expiry.


How will MyLnk help in promoting my product/service?

Customized links to your webpages, websites, etc. will invite more clicks because they are certainly more inviting. These clicks are consolidated into stats based on different parameters such as region wise clicks, platform based clicks and so on. Using this data and features like ‘Compare’, any marketing campaign can be optimized and made more productive to ensure best return on investment..


What happens to MyLnks after my Premium account expires?

The short links do not expire.

Custom Links under the Premium Plan expire 6 months after account expiry.

However after expiry of your 30 day Trial plan you will not be able to view the analytics data of associated with your links unless you subscribe to the Premium plan within 60 days of account expiry.

The MyLnks that expire after the respective period cannot be recovered and the analytics data associated will be deleted from our servers and hence will not be available to the user.

However after expiry of your plan you will not be able to view the analytics data of associated with your links unless you subscribe to the Premium plan within 60 days of account expiry.


Support

Help & Support:   mylnk_email_address

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